Bus Shelters

Mission

In order to enhance the safety and convenience of bus transportation throughout the District of Columbia, and provide the funds necessary to erect bus shelters at no cost to the District, DDOT shall install and maintain bus shelters in the District through the award of a franchise agreement permitting advertisements to be displayed on select bus shelters, thereby generating revenue for the District (D.C. Code § 9-1151).

DDOT shall also review and revise the location of bus shelter locations. (D.C. Code §50-921.04).

Procedures & Services

Bus Shelter Service Requests

DDOT will accept bus shelter change requests, including requests for new bus shelters and reports of damage to existing bus shelters. Please fill out page 5 of DDOT's Bus Stop Change Request Form (found below), and submit it to DDOT's Progressive Transportation Administration (PTSA). DDOT will investigate the request and respond within 15 days.

Bus Stop Change Request Form and Bus Stop Change Request Criteria

Bus Shelter Franchise Agreement

Under a 20-year franchise agreement with ClearChannel DDOT has replaced all of the bus shelters in the District with new, modern shelters.

ClearChannel provides and maintains the new bus shelters located throughout the city. In addition, through revenue generated and paid to the District from the sale of advertising on the bus shelters, the District has been able to earmark $100 million to finance the Great Streets program to improve and beautify some of the major transportation corridors in the District.   

• DDOT/Clear Channel Bus Shelter Franchise Agreement (see below) 
• Residents can provide feedback about the bus shelter program and report any problems via 311 online. 

See Related

• Page:
  Motorcoaches (Compendium)
• Page:
  goDCgo (Compendium)
• Page:
  WMATA (Metro) (Compendium)
• Page:
  Circulator (Compendium)
• Page:
  Bus Shelters (Compendium)
• Page:
  Bus Routes and Stops (Compendium)
• Page:
  Bus Lanes (Compendium)