Cityworks FAQ
Basic Cityworks Setup Questions.docx
DDOT's asset managment system.
Below you will find helpful video tutorials on getting started using Cityworks.
How do I Search for a Service Request by CSR Number (311 Number)?
Search for a Service Request by CSR number
How do I Search for a Service Request by Problem Code?
Search for a Service Request by Problem Code
How do I Search by Service Request Number?
Search for a Service Request by Service Request number
How to Run a Basic Report SR's Submitted to a Division?
Run a basic report: Service Requests submitted to a division
How to Run a Basic Report Work Orders created?
Run a basic report: Work Orders created
Creating a Saved Search
Adding a Saved Search to Your Inbox
Editing a Saved Search
Printing Service Requests or Work Orders
Editing a Saved Search
Cityworks App Settings for iOS
Cityworks App Settings for Android
Coming soon:
- Creating an Inspection from a Service Request
How do I Search by Date Range